Privacy Policy

Future Financial Solutions Privacy Policy outlines the personal data we collect from you and how we handle and store it securely. We may update this policy periodically. We ensure that we collect personal information only for non-commercial purposes, and we won't use any of your personal information or pictures for advertising or other purposes without your consent. All information is collected on pages protected by SSL technology to guarantee your information's safety. Here are the different situations in which we collect your information:

WHEN YOU VISIT OUR WEBSITE To help us enhance our products and services, we collect data on the number of visitors, pages visited, or the origin of our visitors using cookies or similar technology. This data is anonymized and not personally identifiable. We share this data with third-party data processors, including Google Analytics, Google Adwords, Google Analytics Advertising Features, Facebook, Bing, and Pinterest, to enable us to view, manage, and compare this data.

WHEN YOU PLACE AN ORDER When you place an order, we collect your name, email, phone number/s, billing and delivery addresses, IP address, and items purchased. We use this information to confirm your order, contact you about delivery, process your payment, and enable fraud protection. We share this data with trusted third-party service providers to perform specific services, including delivery, finance and warranty applications, repair services, and payment processors. These companies are prohibited from using this information for their own marketing purposes or from sharing this information with anyone other than us.

We may contract with other companies to provide certain services, such as credit card processing, order fulfillment, shipping, name and address verification, email distribution, market research, and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected.

After delivery, we may send you two emails as part of the ordering process: a link to independently review your buying experience on either Trust-pilot or Google and a link to ask for your feedback on the quality of our furniture. We may share your name and email address with our data processor Trust-pilot, who will only use your data for the exact purposes as specified in our contract with them.

To facilitate payment, your billing details are encrypted and tokenized to ensure they are protected and passed to third-party payment gateway providers. We do not save any of your credit card or payment information.

If you choose to register an account, we will keep an encrypted record of your password to allow you secure access to your account details, such as order history, addresses, and subscriptions.

To allow us to manage returns, repairs, and warranties, we will keep this data for no longer than ten years. After that time, the data will be deleted or anonymized so it is no longer personally identifiable.

WHEN YOU SUBSCRIBE TO OUR NEWSLETTER OR MAGAZINE We only send newsletters and magazines occasionally. To do this, we share your name and email address with our data processor MailChimp, who will only use your data for the exact purposes as specified in our contract with them. We may also share your name and billing address with a third-party mailing company, who will only use your data for the exact purposes we specify in our contract with them. We keep this information for as long as you continue to subscribe, and you can unsubscribe anytime by visiting your account and clicking "unsubscribe" in any email newsletter.

YOUR RIGHT TO BE FORGOTTEN You have the right to request that we delete any or all personal data Future Financial Solutions holds on you at any time. We will carry out this request unless it would result in us being in breach of other legal or regulatory obligations we have